Bobtown Cleaning Services respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bobtowncleaningservices.com, contact us, or use our services in the United States.
Effective date: [Month Day, Year] Who we are: Bobtown Cleaning Services, 924 N Magnolia Ave, Suite 202, Orlando, FL 32803 • (407) 616-5311
1) Information We Collect
Information you provide
Contact details (name, email, phone, address)
Service details (property type, requested services, scheduling notes)
Payment information (processed by our payment processor; we do not store full card numbers)
Messages (email, forms, calls, SMS, chat)
Information collected automatically
Device and usage data (IP address, browser, pages viewed, time on page, referring URLs)
Cookies, pixels, and similar technologies (see “Cookies & Analytics”)
Information from third parties
Lead sources/marketplaces, advertising platforms, and analytics providers
Public records and anti-fraud/verification partners
2) How We Use Your Information
Provide and schedule services; create and manage customer accounts
Respond to inquiries, send quotes, invoices, and service updates
Process payments and prevent fraud
Improve our website, services, and customer experience
Marketing and advertising (including remarketing) consistent with your choices
Comply with legal obligations and enforce our terms
3) How We Share Information
We share information with:
Service providers/contractors (hosting, website tools, analytics, customer support/chat, scheduling, payments, email/SMS providers) under contracts that limit their use to our instructions
Advertising & analytics partners for measurement and ad personalization (subject to your choices)
Business transfers (e.g., merger, acquisition, financing, or sale of assets)
Legal/Compliance when required by law or to protect rights, safety, and property
We do not sell personal information for money. Some state laws define “sale,” “sharing,” or “targeted advertising” to include certain analytics/ads disclosures. See “Your State Privacy Rights.”
4) Cookies & Analytics
We and our partners use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance, and personalize content/ads. You can:
Manage cookies in your browser settings
Use built-in opt-outs on major ad platforms (Google/Meta/etc.)
Install the Google Analytics Opt-out Add-on and use YourAdChoices/AboutAds tools If you block cookies, some features may not work.
5) Marketing Communications & SMS
With your consent (where required), we may send emails or text messages about services, scheduling, and promotions.
Email: use the unsubscribe link or contact us.
SMS: reply STOP to opt out; HELP for help. Message/data rates may apply. We honor CAN-SPAM and TCPA requirements.
6) Your Privacy Rights (U.S. State Laws)
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have rights to:
Know/Access the categories and specific pieces of personal information we collected
Delete personal information (subject to legal/operational exceptions)
Correct inaccurate information
Data portability (receive a copy)
Opt out of “sale,” “sharing,” or targeted advertising (as those terms are defined by state law)
Limit use of sensitive information (California)
How to submit a request: Call (407) 616-5311 with your name, contact info, and the request type. We will verify your identity before responding. Authorized agents may act on your behalf with appropriate proof.
California disclosures. We describe the categories of personal information we collect and the purposes for which we use/disclose them in Sections 1–3. We retain information as described in Section 8. We do not knowingly sell/share the information of consumers under 16.
7) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided information, contact us to remove it. (COPPA)
8) Retention
We keep information for as long as needed to provide services, comply with legal/accounting obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or de-identify it.
9) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
10) Third-Party Links & Tools
Our site may link to or integrate third-party services (e.g., maps, payment processors, scheduling, chat). Those services’ privacy practices govern their handling of your data. Review their policies before providing information.
11) International Visitors
We operate in the United States. If you access the site from outside the U.S., you understand your information may be processed in the U.S., where laws may differ from your country.
12) Changes to This Policy
We may update this Policy from time to time. The “Effective date” shows the latest revision. Material changes will be posted on this page.
13) Contact Us
Bobtown Cleaning Services 924 N Magnolia Ave, Suite 202, Orlando, FL 32803 Phone: (407) 616-5311
